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Education & Career Development
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Education & Career Development Team
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Welcome to our Education and Career Development Team. Our team is made up of seasoned professionals who are dedicated to keeping our associates at the cutting edge of the industry and helping them stay one ahead of the competition. Feel free to contact us with any questions.
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Department Head |
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Angela is responsible for the day-to-day operations of the Education and Career Development Department in New England, including management of Sales Faculty, Adjunct Instructors and Administrative staff, design, development and delivery of Sales Education Programs. She also serves as change agent for large company initiatives such as the roll out of the electronic transaction management platform, a new sales presentation, or any other large national or local initiative that is aimed at increasing the productivity of our sales associates and our quality of service delivery to clients Angela is an Integrity Selling Certified Facilitator and holds several national designations. Angela has worked as a consistently top producing Real Estate Sales Associate in the Metro Boston market place. Before entering the real estate industry, Angela worked as a Change Management Consultant for Accenture where she designed and developed Education Programs and Communication Initiatives for Fortune 500 client companies. Angela started her career in mental health as a manager and clinician. She holds an MA with a mental health specialty from Drexel University and was in the process of completing a second Masters degree in Instructional Systems Design and Development at Penn State when she was recruited to work for Accenture. Angela's passion for learning and continuous improvement is surpassed only by her commitment to the development and success of our Managers and Sales Associates.
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Core Faculty |
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Ken Kemp is a Real Estate Instructor and began working with Coldwell Banker Residential Brokerage in 2005. Ken teaches New Agent and Continuing Education courses for Coldwell Banker Residential Brokerage. Ken is also an instructor for the Coldwell Banker Residential Brokerage Real Estate School, where he teaches Pre-License and Broker's License courses. Ken has worked in the Real Estate Industry since 1992 in sales, appraisals and instruction. Ken was one of the first instructors to be approved by the state under their new guidelines for real estate instructors.
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Court Dwyer was named as Manager of Technology Training in 2001. Court's responsibilities include technology class development and delivery of technology programs through classroom and online delivery platforms. With over 25 years in the high-tech industry, 13 years in services ancillary to real estate and over 6 years teaching technology to the real estate industry, Court is well positioned to instruct our agents and managers in technology initiatives. Court is currently a student himself having gone back to school as a candidate for his Masters in Education.
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Wendy Wagenbach joined Coldwell Banker Residential Brokerage in 2006, accepting the position as Regional Trainer in Rhode Island. Wendy's responsibilities include course development as well as facilitation of training programs for both new and experienced agents. Previously, Wendy was the Vice President of Sales, office manager, trainer and sales agent for a Rhode Island based real estate agency. She has 15 years experience in management, sales, training, customer service and recruiting in the real estate and hospitality industries.
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Cindy joined Coldwell Banker Residential Brokerage in 2003 as a Technology Trainer. Cindy is responsible for the development and delivery of Education and Career Development courses, focusing primarily on technology in Northern New England. Cindy began working in the real estate industry in 1987 for Mark Stimson Associates in Portland, ME. Throughout her career with that company she moved from the role of Commissions Specialist up to Information Systems Manager. In 1999 she transitioned into a position with DeWolfe Real Estate as a full-time technology trainer supporting the New England region.
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Administration |
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Jenn Picard was named Training Coordinator for Coldwell Banker Residential Brokerage in 2006. Jenn is responsible for the scheduling and coordination of CEU and Designation Programs. Jenn is also responsible for enrollment, attendance tracking and field support related to educational programs and tools. Prior to joining CBRB Jenn worked as Administrative Assistant to the Treasurer in the office of the United Methodist Bishop. Jenn brings with her over 20 years of administrative experience which includes a background in administration for the real estate industry as well as past experience as a training coordinator.
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Adjunct Faculty |
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Don Turner joined Coldwell Banker Residential Brokerage in 2003 and now teaches New Associate Training and CEU classes for Coldwell Banker Residential Brokerage as an adjunct instructor. Don served as Director of Strategic Initiatives and Director of Operations, Eastern Region, for Prudential Real Estate. Included in the scope of these positions, Don provided Business Consulting and Training Services to members of the Prudential Real Estate system. Before joining Prudential, Turner owned and operated Century 21 Turner Realty a multi-office real estate company in Southern Maine.
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Jean Fitzgerald |
Sales Adjunct Instructor |
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Jean Fitzgerald is a Real Estate Instructor and began working with Coldwell Banker Residential Brokerage in 2005. Jean teaches national designation and CEU courses for Coldwell Banker Residential Brokerage and its Real Estate School. Jean has been in the real estate business since 1977 as a sales associate, a sales manager, the general manager of a multi-office corporation, and the proprietor of a real estate company. Jean brings an incredible enthusiasm and 30 years of experience and knowledge to Coldwell Banker Residential Brokerage.
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Edie Hyland |
Sales Adjunct Instructor |
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Edie Hyland has been a Real Estate Instructor for Coldwell Banker Residential Brokerage since 2005. Edie teaches Continuing Education courses for Coldwell Banker Residential Brokerage and its Real Estate School. Edie has been in the real estate business for the last 40 years and shares that experience with through licensing and continuing education classes. Edie's previous experience includes brokering a gated community for Sun Oil in Florida ; commercial real estate for marinas and manufactured home parks, and managing and directing real estate offices.
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